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Dyalog Reference Customer

Laser Learning

Laser Learning develops and licenses its unique Laser system to training providers. The company was created following the success of its elder sister, The Childcare Company, the training provider where the Laser was born.

The Laser system was developed with the Childcare Company after Sally and Chris Eaton, former nursery owners, identified a lack of consistency and quality within training. They didn’t want training to be a “tick the box” exercise, but instead they wanted it to really deliver good knowledge foundations that would profoundly improve practice and make better practitioners for children. They also wanted it to be fun and interesting, and to not be overwhelmed with paperwork.

In 2008, NMT awarded the Supplier Innovator award to the Laser system after its panel saw the innovative potential. Following enquiries from other training providers, the potential of the Laser system for other training providers was realised and licensing began. Hence Laser Learning was born from the successes of The Childcare Company. The portfolio has since expanded to include not just pure childcare, but also supporting teaching and learning, health and social care, playwork, functional skills, business and administration, facilities management, and more.

Other training providers can now have the Laser personalised for them, and they have full access to all Laser Learning’s comprehensive and engaging learning programmes and the banks of user-friendly resources. Laser Learning fully supports them as they learn to use the system, and provides a regular cycle of system maintenance, review and updates.

However, Laser Learning have not stopped there. They have also developed a range of short professional development courses available to learners and settings at low cost. These cover topics such as safeguarding, managing behaviour, leadership, and management, and many more.

Laser Learning have added lots of new features to the Laser to reduce the administrative burden on learners and assessors. They also provide new administration-level functions that allow progress reviews and documentation to be monitored, accessed, and checked at a glance, making it really easy to spot and correct missing paperwork. Laser licencees find that they are more closely aligned to audit requirements than ever before.

Statistics on progress and time spent on the system can be generated; these are available to assessors, setting managers, quality control personnel, and external auditors. These mean that it is possible to see how long a learner has spent studying a particular lesson, which is particularly effective for showing evidence of required learning hours. Setting managers now have their own logins and system views so that they can check on their learners’ progress and contribute to progress reviews.

Laser Learning’s brand is well-established; they have an excellent reputation within the industry and are well respected and recommended by their partners. Their training is known for being of high quality. They listen to our users, and make adaptations to the system based on their observations and requirements.

Why does Laser Learning use Dyalog?

“We have built a reputation for quick development, backed up with a high quality of customer service – we do this with a small programming team so we can deliver at a price our customers can afford. The secret to this is Dyalog; it provides us the tools to develop new programs quickly and enhance existing programs without disrupting live systems. We can analyse any problems that may arise, and identify system issues from user error. The high level of support we provide is underpinned by the support we receive from the team at Dyalog Ltd.

“As our business expands and the systems we develop and enhance require more complex data structures, Dyalog gives us the flexibility to adapt our data structures and, therefore, meet these requirements without the need to start from scratch each time. This gives us the ability to manage many systems that are tailored to clients’ needs but have a common core, and, therefore, can be maintained and enhanced by the small team.

“The Dyalog .NET features let us integrate with the best part of many other software tools and enables us to keep our systems looking good and up-to-date with the IT industry.”

Application Development Partners

We work with a network of qualified APL consultants to offer application development services and training.

Optima Systems Ltd
Dittrich und Partner Consulting GmbH
MJH Software Services Ltd
Get Support

Technical advice and assistance on all aspects of Dyalog usage is available by e-mail (support@dyalog.com) and/or telephone (+44 1256 830030 – limited to U.K. office hours). Limited advice on design and coding is available, but is not intended to replace the use of the printed and on-line documentation. Except when reporting an issue with the software, users are encouraged to seek advice from the user community via the Dyalog Forum (reading the content of the forums does not require membership).

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